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Rex

How a project runs

  1. 1

    Two weeks of definition

    Paid, and it produces a written specification you own whether or not you continue. About one client in seven stops here, which is a good outcome for them.

  2. 2

    A fixed-price build

    Priced off that specification, not off a guess. Scope changes are quoted separately and in writing before anybody does the work.

  3. 3

    Weekly, in the open

    A working URL from week one and a note every Friday saying what moved, what did not, and what we are worried about.

  4. 4

    Handover that is real

    Documentation, a walkthrough recorded, and access to everything in your own accounts. We do not hold your domain, your repository or your analytics.

What we will not do

No retainers, and we will not host your website

Both are how agencies build revenue that does not depend on doing good work.

A retainer paid every month regardless of what is delivered stops being a service and becomes a subscription to our continued existence. And an agency that holds your hosting, your domain and your repository has made leaving expensive, which is leverage rather than a product. Everything we build runs in your accounts from the first day and you could sack us on a Friday and be fine on the Monday.

The agency

Projects measured
30
Median overrun on estimate
+11%
People
7
Retainers
0
6 photographs

The seven of us

Marlon Grant

Marlon Grant

Director

Writes the estimates and publishes how wrong they were. Founded the agency in 2015.

Simone Clarke

Simone Clarke

Design lead

Runs the definition phase, which is the two weeks that decides whether the rest goes well.

Andre Wong

Andre Wong

Engineering lead

Builds it and writes the handover documentation that most agencies promise and do not deliver.

Tamara Reid

Tamara Reid

Delivery

Sends the Friday note. Including on the Fridays when the news is bad.

Notes

Everything

What clients say

They talked us out of a custom build and did the setup for a fifth of the price.
· 4.714285714285714 out of 5 across 7 reviews
  • A working URL from week one and a Friday note even when it went badly.
  • Everything in our own accounts. Moving agency later took an afternoon.
  • They publish being eleven per cent over. We were fourteen. At least we knew.
  • No retainer offered, and they explained why not.
  • Absorbed an overrun that was their estimate error. No argument.
  • Turned us down the first time as too small. Fast, at least.

Read all the reviews

Before you write

Budget, timelines, ownership and what happens when it runs late.

Why publish your estimate accuracy?
Because every agency says it delivers on time and none of them show you. Ours is a median of eleven per cent over across thirty projects, with two that were far worse, and the table is on the about page.
Do you do retainers?
No. A monthly fee paid regardless of what is delivered stops being a service. We sell weeks of work with something at the end of them instead.
Will you host our site?
No, and we will help you set up your own accounts. An agency holding your hosting, domain and repository has made leaving expensive, which is leverage rather than a product.
Who owns what we pay for?
You do, outright, including the code and the working files, from the moment each invoice is paid. There is no licence and nothing to renew.
What happens when a project runs late?
A fixed-price build is fixed. If we underestimated, we absorb it, and that has happened twice in thirty projects. If the scope changed, it is quoted separately in writing before anybody does the work.
Do you work with small budgets?
Below about eight thousand dollars we are not the right agency and we will say so quickly. We will usually name two freelancers who are.

Search the site

Two working days to an answer

Tell us what it is for and roughly what you have

A paragraph is enough. If the budget and the idea do not meet we will say so on day one rather than in week six, and we will tell you what the idea would cost done properly.

Start a project

Start a project

What it is for, roughly what you have, and when you need it. Two working days.

3 Hope Boulevard
Kingston, Saint Andrew

+1 876 946 8827

What is it for, roughly what is the budget, and when do you need it?